10.05.2010

how to be a secretary on an oncology unit

when a family member asks for a toothbrush,
he/she really needs two

offer water/juice to visitors sitting, unmoving
waiting for a loved one to come out of surgery
they have forgotten thirst
the hands of the clock are fixed

show kindness to those who are demanding
they have been too anxious to eat or sleep much
trying to hold everything together on the surface, when inside breaking
tucking anxiety away behind tired eyes, clipped voice

"sleep chair" is a misnomer

be efficient, follow through-
it seems like everything is taking too long because you have been waiting for labs, for authorization, for doctors, for medications, for test results, waiting for the pain and nausea to subside, waiting for this to all be over

I know that you need me to repeat things, because the diagnosis is still so new, numbing
you retreat, a protective measure, and I call you back

goal of all this- to get you home, the haven that a hospital could never be